APA
Davis F. W., Davis F., . (2002). Building a customer responsive organisation. New Delhi: Infinity Books.
Chicago
Davis F W, Davis F.W, . 2002. Building a customer responsive organisation. New Delhi: Infinity Books.
Harvard
Davis F. W., Davis F., . (2002). Building a customer responsive organisation. New Delhi: Infinity Books.
MLA
Davis F W, Davis F.W, . Building a customer responsive organisation. New Delhi: Infinity Books. 2002.