APA
Baron S., Harris K. & Hilton T. (2009). Services marketing. New York: Palgrave Macmillan.
Chicago
Baron Steve, Harris Kim and Hilton Toni. 2009. Services marketing. New York: Palgrave Macmillan.
Harvard
Baron S., Harris K. and Hilton T. (2009). Services marketing. New York: Palgrave Macmillan.
MLA
Baron Steve, Harris Kim and Hilton Toni. Services marketing. New York: Palgrave Macmillan. 2009.