APA
Wilson L. A., . (1996). Eight-step process to successful ISO 9000 implementation. U.S.A: ASQC Quality Press.
Chicago
Wilson Lawrence A, . 1996. Eight-step process to successful ISO 9000 implementation. U.S.A: ASQC Quality Press.
Harvard
Wilson L. A., . (1996). Eight-step process to successful ISO 9000 implementation. U.S.A: ASQC Quality Press.
MLA
Wilson Lawrence A, . Eight-step process to successful ISO 9000 implementation. U.S.A: ASQC Quality Press. 1996.