TY  - BOOK
AU  - Singh, Kavita
TI  - Customer Relationship management
SN  - à¥¯à¥­à¥®-à¥®à¥§-à¥¯à¥ªà¥«à¥¦à¥¯à¥¯-à¥§-à¥¨
PB  - Orange Books
ER  -