Sheth, Jagdish N. (Ed) <br/><br/>
Customer relationship management  Emerging concepts, tools and applications 

 - Chennai  McGraw Hill  Education  2019 
 - 544 
<br/><br/><label>ISBN: </label>978-0-07-043504-9 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>
<br/><br/><label>Dewey Class. No.: </label>658.812