TY  - BOOK
AU  - Singh, Shamsher
AU  - Singh, Shamsher
TI  - Customer relationship management
SN  - 978-93-5273-685-0 # 978-93-83263-51-6
U1  - 658.812 
PY  - 2018///
CY  - New Delhi # Mumbai
PB  - Orange books international # Himalaya Publishing House
N2  - Customer value and service orientation
ER  -