Shanker,Ravi. <br/><br/>
Services marketing  The Indian perspective 

 - New Delhi  Excel books  2002 
 - 656 
<br/><br/><label>ISBN: </label>81-7446-267-8 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>
<br/><br/><label>Dewey Class. No.: </label>658.80954