TY  - BOOK
AU  - Beels, Chrisstine
AU  - Beels, Chrisstine
AU  - Scally, Mike
AU  - Hopson,Barrie
TI  - Assertiveness: A positive Process
U1  - 159.4 
PY  - 1991///
CY  - New Delhi
PB  - Sterling Management
ER  -