TY  - BOOK
AU  - Daffy, Chris
TI  - Once a customer always a customer: How to deliver customer service that creates customer for life
SN  - 978-81-89107-98-7
U1  - 658.834 
PY  - 2010///
CY  - Bhopal
PB  - Indra Publishing House
KW  - Customer
ER  -