Lilley, Roy <br/><br/>
Dealing with difficult people 

 - Revised Edition 
 - London  Kogan Page Limited  2010 
 - x,148  PaperBack 
 - Sunday Times .
<br/><br/><label>ISBN: </label>978-0-7494-5660-3 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>
<br/><br/><label>Dewey Class. No.: </label>658.3145