Sreenivas Talluru <br/><br/>
Service quality management 

 - New Delhi  Discovery Publishing House  2016 
 - 372 
<br/><br/> Overview 
<br/><br/><label>ISBN: </label>978-93-5056-804-0 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>
<br/><br/><label>Dewey Class. No.: </label>658.9