000 00413nam a2200169Ia 4500
100 _aKumra, Deepti
020 _a978-81-309-2825-8
520 _a1) Conceptual framework
250 _aFirst
365 _b695
942 _cBK
654 _a
245 _aCustomer relationship management
_bBusiness of plastic money
260 _aNew Delhi
_bViva Books
_c2014
082 _a658.812
300 _bPb
_axviii,280
999 _c349479
_d349479
041 _aeng