000 00309nam a2200133Ia 4500
100 _aPeelen, Ed
020 _a978-81-317-2540-5
942 _cBK
654 _a
245 _aCustomer relationship management
260 _aNoida
_bPearson India Education Services
_c2018
082 _a658.812
300 _a433
999 _c349480
_d349480
041 _aeng