000 00342nam a2200157Ia 4500
100 _aHarvard Business Review
020 _a978-1-4221-8986-3
365 _b750
942 _cBK
654 _a658.45
654 _a
245 _aCommunication
260 _aBoston
_bHarvard Business Review Press
_c2013
082 _a651.7
300 _a190
999 _c357064
_d357064
041 _aeng