000 00361nam a2200145Ia 4500
100 _aRampersad,Hubert K.
020 _a81-8128-116-0
365 _b495
942 _cBK
654 _a
245 _aTotal quality management
_bAn executive guide to continuous improvement
260 _aNew Delhi
_bSpringer Pvt Ltd.
_c2001
082 _a658.562
300 _a183
999 _c371132
_d371132
041 _aeng