| 000 | 00352nam a2200157Ia 4500 | ||
|---|---|---|---|
| 100 | _aSreenivas Talluru | ||
| 020 | _a978-93-5056-804-0 | ||
| 520 | _aOverview | ||
| 365 | _b3000 | ||
| 942 | _cBK | ||
| 654 | _a | ||
| 245 | _aService quality management | ||
| 260 |
_aNew Delhi _bDiscovery Publishing House _c2016 |
||
| 082 | _a658.9 | ||
| 300 | _a372 | ||
| 999 |
_c383072 _d383072 |
||
| 041 | _aeng | ||