000 00308nam a2200145Ia 4500
100 _aJoshi, V. N.
020 _a978-93-84247-32-4
365 _b1195
942 _cBK
654 _a
245 _aService marketing
260 _aKanpur
_bChandralok prakashan
_c2015
082 _a658.80954
300 _a304
999 _c400239
_d400239
041 _aeng