000 00340nam a2200145Ia 4500
100 _aVilanilam, J.V.
020 _a0-7619-9364-9
365 _b325
942 _cBK
654 _a
245 _aMore effective communication
_bA manual for professionals
260 _aLondon
_bResponse Books
_c2000
082 _a302.23
300 _bHb
_a239
999 _c419458
_d419458
041 _aeng