000 00423 a2200169 4500
008 250218b |||||||| |||| 00| 0 eng d
020 _a978-81-7625-977-4
041 _aeng
100 _aUppal, R. K.
245 _aCustomer service in banks : search for a new paradigm
260 _aDelhi
_bSarup Books
_c2009
300 _aix,255
_bHb
526 _a2
700 _aPoonam
942 _cBK
999 _c426406
_d426406